Item: ADP Workforce Now
Rating: 5
Author: Laurel Diver

Use Cases and Deployment Scope

The District is using ADP Workforce Now across the entire organization. We are using it for payroll, time and attendance, benefits, and performance management.

Pros and Cons

User Friendly

Cannot handle all the complexities of a union contract, need to implement bridges
Cannot handle pro-rated based on hourly rate change for non-exempt employees, need to implement bridges

Return on Investment

ADP Workforce Now has had more of a budget impact than anticipated due to added costs post implementation and customized reporting costs.

Scalability

Cannot handle union contract requirements.

Systems Integrated With

Point of sale systems
MUNIS Financial Software

The Point of Sale implementation for timecard was easy. ADP does not import directly to MUNIS so an import file has to be created then manually loaded.

ADP Workforce Now works well for time and attendance and access to employee data. ADP Workforce Now struggles to handle some basic payroll functions, like pro-rated pay. Initial thoughts are that anything outside of standard payroll, ADP Workforce Now appears to struggle with; although ADP will tell you they can do all these things, only to discover the system really can't and in order for Workforce Now to process payroll you need to purchase additional bridge import functionality.

Government Experiences

Overall Satisfaction with ADP Workforce Now

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Scalability

Systems Integrated With

Likelihood to Recommend

ADP Workforce Now Feature Ratings