Government Experiences
February 21, 2020

Government Experiences

Laurel Diver | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

The District is using ADP Workforce Now across the entire organization. We are using it for payroll, time and attendance, benefits, and performance management.

Pros

  • User Friendly

Cons

  • Cannot handle all the complexities of a union contract, need to implement bridges
  • Cannot handle pro-rated based on hourly rate change for non-exempt employees, need to implement bridges
  • ADP Workforce Now has had more of a budget impact than anticipated due to added costs post implementation and customized reporting costs.
Cannot handle union contract requirements.
  • Point of sale systems
  • MUNIS Financial Software
The Point of Sale implementation for timecard was easy. ADP does not import directly to MUNIS so an import file has to be created then manually loaded.
ADP Workforce Now works well for time and attendance and access to employee data. ADP Workforce Now struggles to handle some basic payroll functions, like pro-rated pay. Initial thoughts are that anything outside of standard payroll, ADP Workforce Now appears to struggle with; although ADP will tell you they can do all these things, only to discover the system really can't and in order for Workforce Now to process payroll you need to purchase additional bridge import functionality.

ADP Workforce Now Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
3
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
7
Annual carry-forward and encashment
7
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Employee recognition
Not Rated
Report builder
7
Pre-built reports
7
Performance plans
8
Performance improvement plans
8
Review status tracking
5
Review reminders
8
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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