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February 20, 2020

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Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Currently our organization uses ADP Workforce Now by all departments and employees (exempt and non exempt). We switched from paper time keeping to the automated; it made a huge difference in collecting time/payroll information much easier and more accurate. It provides employees with direct access to see time worked and leave balances. The self service function is truly a time saver for the payroll department, in that employees can change personal information, banking information and tax information themselves.

Pros

  • Allows employees the ability to change personal information themselves.
  • 'Canned' report availability for those who are not comfortable with creating their own.

Cons

  • The assigning of staff to supervisors can get a little murky at times.
  • Termination template should be a must and not an option.
  • Allows supervisors more time to do other job functions.
  • More accuracy and ability to manage payroll expense much easier.
Can be a little intimidating/discouraging for users who are not 'computer' comfortable.
  • Cornerstone
  • Carrier Connect
I can't speak on it as it was handled via HR department.
ADP Workforce Now works best for those supervisors who are spread out; they can assemble, review and approve time and leave requests with ease.

ADP Workforce Now Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.5
Pay calculation
9
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.5
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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