ADP Workforce Now Review
August 06, 2020

ADP Workforce Now Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is used by our payroll department. We process all time & attendance and payroll through ADP Workforce Now. ADP files all of our tax reports and makes payments. We also use the ACA program to stay in compliance. I process many reports for different areas of the company from the information stored in ADP and have helped sister companies write reports that have helped them do their jobs better.

We use the time and attendance Essential Time for our associates to enter their time to be paid. We do our annual benefits open enrollment online through ADP. We process payroll for about 350 associates on a bi-weekly basis under 2 different FEINs. Our associates can go in at anytime and get copies of their pay stubs or W-2s as needed.
  • The reporting system is great - I can pull almost any type of report I want or make my own if what we need is not available. I pull reports on a daily basis for many different areas of the company
  • They stay up to date on the latest technology. Our associates can use their smartphones to clock in and out they can change their bank information, addresses, contact information all on their own.
  • ADP stays up to date on the newest laws that affect our business and have been working around the clock to handle all the new things that COVID-19 has thrown at businesses.
  • Our associates can go in at anytime and get copies of their pay stubs or W-2s as needed without having to wait for someone to get it for them.
  • Our associates can do their annual open enrollment online or thru the mobile app.
  • They need more account managers and to train them on how to handle more complicated problems.
  • I would like to have more time with the professional report writers to customize more reports for our usage.
  • I would like to see shared reports with other companies so we don't have to keep reinventing the wheel.
  • They have made processing our payroll much faster, more accurate, and less complicated than the company we used before.
We started with 250 people and have grown to over 350 people and everything runs as smoothly now as it did when we first started. We have been able to keep our payroll and human resources departments the same size due to the abilities of ADP to help keep us in compliance.
  • We have integrated our G/L with pulls out of ADP into NetSuite.
  • SSO
  • We have also integrated pulling and updating our employee information between both ADP and NetSuite.
Very easy due to our knowledgeable IT manager.
I would say that for companies with 500 or more employees ADP is a great company to work with and ADP Workforce Now would work great. For companies with fewer than 500 people, they may do better by looking to someone else besides ADP to handle their payroll needs. The more employees, the better ADP is for your company.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
6
Job profiles and administration
3
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
3
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
9
Support for external payroll vendors
5
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
5
Reimbursement management
Not Rated
Approval workflow
8
Balance details
6
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
7
Employee recognition
2
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
8
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
5
Notifications and Alerts
Not Rated