Good - Not Great
September 08, 2021

Good - Not Great

James Farley | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use [ADP Workforce Now] for payroll and employee onboarding. Out of 14 office staff, 5 of us use it daily. It helps us condense our onboarding and hiring process as well as helped us save money on mailing forms out.
  • It's very easy to use.
  • It has checks and balances to confirm I am doing my work at 100%.
  • The whole layout is very cluttered.
  • Getting help is almost impossible.
  • ADP [Workforce Now] has helped us organize the whole payroll workflow process.
  • It has helped HR track our caregivers better.
Not really relevant.
  • Tellus
  • Medsys
A work in progress.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

It is very difficult to find [help and] the answer needed for some questions.
Whenever I have to rehire a person - the onboarding process is almost skipped completely and is marked as finished [when] in reality, it is not.

ADP Workforce Now Feature Ratings

Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
3
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
5
Support for external payroll vendors
1
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Annual carry-forward and encashment
Not Rated
Update personal information
1
View company policy documentation
1
Employee recognition
1
Report builder
1
Pre-built reports
1
Ability to combine HR data with external data
10
Performance plans
4
Performance improvement plans
4
Review status tracking
4
Review reminders
4
Multiple review frequency
4
Job Requisition Management
1
Company Website Posting
1
Publish to Social Media
1
Job Search Site Posting
1