Love Workforce!
October 26, 2020

Love Workforce!

Ruth Palma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We currently have 2 companies with ADP, it has assisted us tremendously in many ways but especially cuts my job in HR to half of the time. I can utilize my time now on other projects not related to HR. My assistant is also very knowledgeable in ADP. We currently utilize time and attendance, payroll, and 401k. We have purchased onboarding and recruitment. I enjoy the report feature it has, very quick and computer friendly. It was a very computer friendly with the PPP process and reporting information to the banks for forgivable loans. Overall ADP is a great tool to have in any company.
  • Payroll is very easy, all of the necessary information is at your fingertips.
  • Time and Attendance is a breeze, requesting time off and keeping track.
  • Employee Information, salary, date of birth, last increase, date of transfer, these features are always at a glance.
  • Pay summaries have to be printed instead of being able to save them in PDF format. It is easier then printing and then scanning them when we need to summit the pay summaries.
  • Positive impact on business efficiency of work processes, employees are satisfied with ADP features on accessing their pay stubs, viewing your benefits, etc.
  • Positive impact on getting HR process performed quicker and more accurate.
Again I like ADP products, they are computer friendly, easy to follow instructions, quick results and very transparent, it makes a big difference in the success of a small business.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Very satisfied with the excellent support given to me and my staff, there hasn't been one project/question that ADP has not clarified and resolved. Staff is very knowledgeable on all subjects, very friendly and very easy to talk to. The hours from 8 am to 5 p.m. are a bit close but as long as they reply within the specified time, it has been great.
One word computer friendly, easy to manage.
ADP Workforce Now is suited for industries like ours when we need the time to be focused on other issues instead of having to be tied to employee data information. Managers no longer need to call me for employees pay rate, if employees have issues with the benefits enrollment they can be assisted by their direct managers.

ADP Workforce Now Feature Ratings

Employee demographic data
7
Employment history
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Pay calculation
8
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
9
Update personal information
9
Report builder
9
Pre-built reports
9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Applicant Tracking
9
Notifications and Alerts
9