ADP Workforce Now Review
September 23, 2021

ADP Workforce Now Review

Yvonne Petitti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

All employees use ADP Workforce Now. It has improved communication, consistency, and efficiency within our organization.

Pros

  • Constantly developing and improving
  • Communication changes
  • Offers plenty of webinars

Cons

  • Performance review system is not user-friendly and should link to payroll easier.
  • Reports have improved, but I hope to see continued changes to navigation and options.
  • I would like to be able to add supplemental pay codes to multiple employees at the same time.
  • [There has been] 100% improvement in consistent communication with our employees.
  • [It has] allowed us to streamline previously multiple tools into one format for HR.
  • [It has] improved consistency and compliance in areas such as ACA & open enrollment.
This is not currently relevant for our organization.
  • no comment
  • no comment
  • no comment
no comment

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Excellent customer service - knowledgeable, helpful, friendly, and [provide] good follow-ups.
ADP Workforce Now has been great for our relatively small business. I'm not sure it would have been as well suited to a different employer that was much larger and had multiple branches.

ADP Workforce Now Feature Ratings

8.3
Employee demographic data
8
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.5
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
5.0
Performance plans
5
Performance improvement plans
5
Review status tracking
5
Review reminders
5
Multiple review frequency
5
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Jennifer Stone
    (Vendor Representative) commented 3 years ago
    Thank you Yvonne for your comments, we value your time and feedback. We're grateful for partners like you. Should you have any additional feedback please feel free to reach out to us directly at Ambassadornow@adp.com.

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