ADP Workforce Now is a must-have for companies looking to streamline processes
September 23, 2021

ADP Workforce Now is a must-have for companies looking to streamline processes

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We currently utilize ADP Workforce Now as our timekeeping, payroll and HR portal for all employees. It has allowed us to streamline processed and become more efficient. Previously a lot of our systems were not integrated requiring manual processes, this has eliminated that and save valuable time and resources.

Pros

  • Ease of access for employees.
  • Integrated timekeeping and payroll.

Cons

  • I would like to see the implementation team have better communication between themselves.
  • Onsite training for staff and managers.
  • Less errors in payroll processing
  • Reduced the number of manual processes
It allowed us to build the system and utilize the features that are best for our business while allowing growth.
  • Navigator
  • HSA deposits
It has not been the easiest of the processes we implemented. We are still working on the deposit.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

No

Would you buy ADP Workforce Now again?

Yes

While the implementation has been a challenge the team we worked with has stepped up each and every time to work with us on fixing things and customizing it to how we work.
For small companies it might be not be necessary to have all the functions that the system offers, using one or two until a company grows and then growing the system to meet the needs is a great option.

ADP Workforce Now Feature Ratings

6.6
Employee demographic data
7
Employment history
5
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
5.8
Pay calculation
6
Support for external payroll vendors
6
Off-cycle/On-Demand payment
7
Benefit plan administration
Not Rated
Direct deposit files
5
Salary revision and increment management
5
Reimbursement management
Not Rated
6.0
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
6
7.0
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
7
Employee recognition
Not Rated
Asset Management ()
Not Rated
6.3
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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