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ADP WFN is the way to go - Make the Change today!
November 01, 2021

ADP WFN is the way to go - Make the Change today!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We currently use ADP Workforce Now across our entire organization. We are able to complete performance reviews, training classes, and so much more through this platform! We upgraded from ADP Run and the transition was smooth and easy -- the implementation team does a great job and make sure you know how to use the features.
  • Payroll
  • Time & Attendance
  • Homepage
  • Performance Review/Corrective Action housed in same area
  • More control for Employers over control of how functions work
  • Positive feedback from employees
  • Access to functions not available when in a PEO
  • More organized and streamlined approach for multiple companies to be under 1 login.
ADP WFN asks for feedback often and asks users to submit ideas. I think some changes need to happen in order for platform to operate at a 100% efficiency. Some things just do not make sense.
  • None
N/A - looking to integrate benefits and 401k next.
We ultimately went with ADP WFN after research on many top payroll/HRIS system planforms. WFN brought the most to the table in the areas we were looking -- Performance Reviews, Job Changes, online I-9, electronic onboarding, recruitment. Additionally. because we updated from ADP Run, all of our data transferred.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Calling is the best option. Service tickets take for ever for someone to answer or even acklowdge the ticket.
ADP WFN can work for you -- small or large company! We have our company plus our division on the same platform with different company codes. We also have employees in different states and WFN makes all parts of HR seamless with is platform. The platform makes it easier to encourage participation and encouragement to follow policies -- ie. requesting a day off.

ADP Workforce Now Feature Ratings

8.3
Employee demographic data
10
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
6
9.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
5
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
9
Employee recognition
7
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
6.8
Performance plans
6
Performance improvement plans
6
Review status tracking
6
Review reminders
10
Multiple review frequency
6
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
7.8
Job Requisition Management
10
Job Search Site Posting
4
Applicant Tracking
8
Notifications and Alerts
9