Item: ADP Workforce Now
Rating: 10
Author: Nicole McAdoo

Use Cases and Deployment Scope

We currently utilize ADP Workforce across all departments within the Agency. We recently provided access to Department Directors to utilize for scheduling and time and attendance. This removes some of the time consuming processes originally handled by Payroll. It has been an asset to our organization.

Pros and Cons

Reporting
HRIS
Allows Employee Access

Allowed and Taken (Leave Time)

Return on Investment

Allows for more instantaneous results

Scalability

It is my belief that the product can be scaled for any size organization.

Systems Integrated With

Direct Deposit

Alternatives Considered

Have not evaluated any other products. ADP Payroll and HRIS management tools have been utilized at the Agency for over 20 years. I have utilized the products for 15+. I am extremely satisfied with the product and continue to review upgrades of the software.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

Support is the best! We have a dedicated team that is knowledgeable about the manner in which my company utilizes the program. They are always prepared to respond and resolve any issue we may face.

Likelihood to Recommend

The program has continuously met the needs of our Agency. I find that report writing is a bit less challenging than it had been in the past. The Sample reports are more generous and allow for less complicated adjustments to provide the output we are seeking.

ADP is the only HRIS/Payroll System for me!

Overall Satisfaction with ADP Workforce Now