ADP Workforce Now's account manager and payroll account manager are amazing
December 05, 2021

ADP Workforce Now's account manager and payroll account manager are amazing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used by our entire organization across three states. We use Time & Attendance, Payroll, HR and Timeclocks.
  • Continued upgrades to better their software
  • Free webinars and online classes
  • Personal account manager who is very prompt and [efficient]
  • The ability to synchronize all the modules (payroll and time & attendance)
  • User-friendly custom reports
  • ADP Workforce Now has a very positive ROI on our company
ADP Workforce Now's software allows our organization across several states to work efficiently.
  • Optima
  • Bullhorn
Optima has no problems. Bullhorn, on the other hand, does integrate efficiently.
Paycom's modules do all integrate versus ADP Workforce Nows being stand-alone.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Our Payroll Account Manager is prompt and efficient.
The payroll module is very efficient. ADP Workforce Now also sets up PTO policy and overtime rules on the backend.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Report builder
6
Pre-built reports
6
Ability to combine HR data with external data
10
Line-of sight-visibility
Not Rated