ADP -A Must Have
January 06, 2022

ADP -A Must Have

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Their software was perfect for managing HRIS Matters. The hands-on approach they take with support. The price and ease of use. All aspects of HR could be handled through the applications offered. They allow you to build bundles to select the products you use the most so you are not paying for aspects you are not using. When a case is escalated you're assigned a personal representative who will work with you hand in hand to ensure that your issue is resolved. The implementation team also has a hands-on approach in getting the system set up for use. This is a great company.

Pros

  • Payroll Dashboard.
  • Performance Dashboard.
  • Recruitment Dashboard.
  • Benefits Dashboard.
  • Onboarding Dashboard.
  • ACA Dashboard.

Cons

  • N/A
  • N/A
Their software is easy to use. The hands-on apple with customer support. The personalized representatives that are assigned to your company are always a call or email away. The product capabilities as well as the rate at which their software is updated to meet current laws and regulations. Overall this is a great company to employer but also to work at.
  • N/A
N/A
Both products are great. It depends on the specific needs of your company they have a product for everything and you build your own bundle.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

I had a hands-on approach. I worked for the company but I also worked for a company that used the software. On both ends, I have no complaints. I rave about ADP's software. The company has a hands-on approach to customer service. They're willing to help, they also offer personalized employees to work with you hands-on so you're dealing with someone who you're familiar with and they know how your company runs your systems so it's a great help.

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
9.8
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
9
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Jennifer Stone
    commented 3 years ago
    Thank you for your partnership and feedback. We value your insight. Please feel free to reach out to us directly if you have any questions. AmbassadorNow@adp.com

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