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ADP Workforce Now
February 03, 2022

ADP Workforce Now

Kristy Mask | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

It is our time clock and payroll system. I use it to add employees and keep track of their licenses and annual evaluations. Each employee can clock in and out add vacation time change their tax information, its very convenient. I run monthly reports so I can pay union dues and calculate bonuses based on anniversary dates.
  • time clocks
  • payroll
  • handling time off
  • tax calculation quarterly
  • showing previous payroll information
  • federal and state tax are not easy
  • easier having 1 program for time cards and payroll
  • Payroll is quicker
  • tax forms are shipped to you wish we could do it electronically
We are a hospital and have several different departments and are able to easily change people around if needed. We only have 1 location so I don't know how it would work in multiple locations. I do like how it works for us.
  • none
We don't use it that way.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

They are always willing to help and communication is great. They have a great co-browse feature that allows them to remote in and walk you through issues step by step. The support tool also has a feature where you start a ticket and you get updates and can add new information straight to the agent working your ticket.
I always have employees with federal and state issues because the new version is really hard to understand and input the correct information. They changed how you add the tax information and it is not easy to see how and where to add dependents, additional tax withdrawn. The older version was much simpler.

ADP Workforce Now Feature Ratings

8.0
Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.8
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
7
7.7
Approval workflow
5
Balance details
9
Annual carry-forward and encashment
9
7.0
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
Not Rated
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated