User Friendly!
August 25, 2023

User Friendly!

Teresa Stivala, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I use it to hire and make all changes to employees, including managing benefits, security access, resetting passwords, and learning management.
  • Easy to navigate.
  • Quick, ease access to troubleshooting.
  • Quick guides on the bridge.
  • Reports could use a little upgrade.
  • Delegated activities function.
  • Making employees more responsible for their own information - saves time on HR and payroll departments to make simple changes employees can manage on their own.
it's a product that you can set to work for your needs. Use what you need and how you need it. Customizable.
  • Learning Management.
  • Benefit Management.
  • Recruitment.
Very easy to integrate. Simple instructions and availability to speak with someone when needed.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Quick responses and make it easy to answer your questions and show you how to fix problems.
Easy to onboard new staff and very user-friendly for new and current staff to navigate and use. The App makes it even easier to have all your information in one easy spot.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Employee recognition
Not Rated
Report builder
4
Pre-built reports
4
Ability to combine HR data with external data
Not Rated
New hire portal
7
Manager tracking tools
5