Item: ADP Workforce Now
Rating: 10
Author: Elizabeth Price

Use Cases and Deployment Scope

We use ADP to pay employees in 5 different company codes and 4 different pay cycles. Our companies are registered in a total of 12 states.

Pros and Cons

Communications through ADP case responses
Follow up on problems
Looking for ways to improve and streamline the process of paying people.

I feel like there should be more in-person training available.
Employee transfers from one company code to another could be better.

Return on Investment

ADP Workforce Now makes paying people seamless

I have been using ADP for payroll for a very long time and they are constantly looking for ways to improve the process. They listen to their users. They have come such a long way in streamlining the entire process from start to finish by providing the users with all the tools they need.

Systems Integrated With

Payroll
Enhanced Time
Tax and Banking

All integrations are challenging.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Likelihood to Recommend

We are a company with employees paid weekly, bi-weekly, semi-monthly and monthly. ADP Workforce Now makes the process of paying up to 1000 employees over all of these different paycycles something that I can make happen with very few issues.

ADP Delivers for Payroll

Overall Satisfaction with ADP Workforce Now