ADP Workforce Now is extremely user friendly!
October 24, 2023

ADP Workforce Now is extremely user friendly!

Julie Hess-Dorsett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I use ADP Workforce Now for Onboarding, Recruiting, Payroll processing, Benefits, Smart Compliance, and Reporting. The Onboarding module has decreased the time it takes to onboard an employee dramatically, putting the new hire in charge of the process. The recruiting module flows directly into the onboarding reducing a lot of data entry. Smart Compliance has recently become much more user friendly, giving the user access to information we previously had to call ADP to obtain. Overall, ADP Workforce Now has become much more user friendly, allowing the company to reduce costs incurred with overtime. The Human Resources, Payroll, and Finance departments are much more efficient, not having to rely on ADP help desk to solve minor issues.
  • ADP Workforce Now is extremely user friendly!
  • Onboarding is easier with the new hire using online features instead of filling out mountains of paperwork!
  • ADP Workforce Now's self service options are constantly being added!
  • ADP should be able to contact their clients when there is are technical issues.
  • Notification when upgrades are scheduled instead of logging in to find changes.
  • More free options for recruiting.
ADP Workforce Now helps multiple departments gather information to make informed business decisions.
  • Enhanced Time
  • ZayZoon
We are working on integrating ZayZoon now but have had multiple problems.
ADP Workforce Now is lightyears ahead of Paycom! ADP's ability to accommodate our payroll needs surpassed anything that Paycom had to offer.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
ADP Workforce Now is extremely user-friendly and offers a lot of self-service options. When the system goes down unexpectedly, ADP should be able to notify and update their customers.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
5
Pay calculation
10
Direct deposit files
10
Salary revision and increment management
10
Balance details
2
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
New hire portal
10
Job Requisition Management
5
Job Search Site Posting
5
Applicant Tracking
10
Notifications and Alerts
10