Celebrating our one year anniversary with Agorapulse!
Updated January 09, 2020

Celebrating our one year anniversary with Agorapulse!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We are using Agorapulse to manage the social platforms of executives who hire us for messaging and social media management.

Pros

  • Previews of posts
  • Integrated calendar [that now includes all platforms in one view]

Cons

  • The exported reports were completely maddening...we almost parted ways over those. Rather than starting the search over since we did like a lot of the features within Agorapulse, we decided to create our own customized template to drop reporting detail into. Would really love to see Engagement Rates included in the reports.
  • Tagging people within LI is one of our biggest issues. However, I realize that's a LinkedIn limitation and not one of Agorapulse's. Speaking of LinkedIn, it would be amazing if they would allow for reporting for individuals. We're currently having to manually do that.
15 - Most of our users are writers who specialize in messaging and writing social media posts, with a couple of us having support roles and higher-level access to the account.
  • We wouldn't be able to grow our service line without Agorapulse.
  • It has allowed us to have uniformity in our process and oversight into all social media platforms we manage.
I preferred Agorapulse's interface compared with the others as well as the fact that it was the most affordable.
The previews of the posts, the integrated calendar, and reporting details are incredibly helpful. LinkedIn is our biggest challenge in terms of not being able to tag individuals or have access to reporting details for individuals.

Agorapulse Feature Ratings

Not Rated
Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
10.0
Content planning and scheduling
10
Audience targeting
Not Rated
Workflow management
Not Rated
7.0
Customer interaction histories
7
Bulk actions
Not Rated
Not Rated
Lead generation
Not Rated
Campaigns and promotions
Not Rated
7.5
Twitter
8
Facebook
9
LinkedIn
6
Instagram
7
8.5
Campaign success analytics
9
Real-time tracking
8
Competitor analysis
Not Rated
10.0
Role-based user permissions & privileges
10
Mobile access
Not Rated

Comments

  • Lisa Kalner Williams | TrustRadius Reviewer
    Lisa Kalner Williams
    commented 5 years ago
    Happy Anniversary! 🎉 I'm thrilled that you've been able to scale and standardize your efforts with our social media management tool. Stay tuned for super improvements with our reports :)

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