Amazon Chime - Perfect, except by update process
Updated May 24, 2021

Amazon Chime - Perfect, except by update process

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Amazon Chime

We use it to connect basically to AWS Team and AWS Partners. It's solving a communication preference of use Amazon Chime as [a] primary communication option with these companies, but it's not exactly a business problem, it's just the fastest option. It's being used by some departments, like IT and others.
  • Audio/video settings
  • Mute other people
  • Schedule management
  • Constantly being updated
  • Need to be opened to start/complete the update process
  • It opens the main window over others, to update
  • Communicate with AWS Team
  • Audio/video options
  • Easy to use
  • It's not cheap
  • Very simple UI (great!)
  • Quick setup
I have not tested Amazon Chime, against other market alternatives, as it is being used to meet a specific demand, which is communication with certain companies, as it is the preferred means of communication. But, it is a good tool and does not lose anything to the other tools on the market, except for the update process.

Do you think Amazon Chime delivers good value for the price?

Yes

Are you happy with Amazon Chime's feature set?

Yes

Did Amazon Chime live up to sales and marketing promises?

Yes

Did implementation of Amazon Chime go as expected?

Yes

Would you buy Amazon Chime again?

Yes

If you live in AWS World, Amazon Chime is a great option. It's complete, and the audio/video settings are great. Even manage your schedule directly from the tool. But, its update process, is weird and [bothers] me every time that it begins, cause it opens the update window over other windows, without asking.

Amazon Chime Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
8
Mobile support
Not Rated
Desktop sharing
9
Whiteboards
9
Calendar integration
Not Rated
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
9
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10