Diagnose and fix system issues quickly with AnyDesk
March 18, 2025

Diagnose and fix system issues quickly with AnyDesk

Pratik Tarmale | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

We use AnyDesk to provide remote IT support to our employees. It enable us to quickly connect to client's devices to diagnose and fix issues without being physically present. It enabled us to perform regular tasks remotely, such as software installation and updates, training sessions, etc. It also enabled us to schedule and perform updates, backups, etc. on the server remotely.

Pros

  • It enables you to quickly connect to client's devices to diagnose and fix issues
  • It helps you perform server maintenance activities likes updates, backups, troubleshooting, etc. without being physically present
  • It increases your productivity by allowing users to access their office systems from home, other branches, etc.
  • It offers cross-platform compatibility.

Cons

  • need improvement in Android interface
  • vulnerable if credentials are shared carelessly.
  • It enabled us to provide faster IT support to employees
  • It enabled us to perform server maintenance activities remotely
  • It improved our productivity
It is a must-have tool to provide faster IT support to your employees. It helps your IT team to perform server maintenance activities 24/7 and minimize downtime and disruption. It increases your productivity as users can access their office systems anytime, even after office hours. It is a user-friendly and cost-affective solution. Any user without technical knowledge can use it easily.
We choose AnyDesk as it is more affordable and secured solution than TeamViewer.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

Yes

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

It is well-suited for all types of businesses looking for remote support solution. It will help their IT team to quickly connect to the client's device to diagnose and fix issues without physical presence. It will enable them to perform server maintenance activities 24/7. It will increase their team productivity also.

AnyDesk Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
10
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10

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