Product Development with Appian
April 25, 2020

Product Development with Appian

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Appian

Entire org, customer onboarding, product development, and other use cases.
  • Cloud implementation.
  • Low code platform.
  • Quick implementation to benefit.
  • Less consulting resources vs competitors.
  • Basic usability use cases in the platform for example difficult to remove defunct groups.
  • In-flight upgrade of process model not as sophisticated vs some competitors.
  • Tuning of performance/response times can be challenging.
  • Product development justification around increase in capacity, improvements in quality and reduction in operational risk.
High-quality support and consulting resources.
In general, an easier to implement platform compared to competitors. Historically, company culture and high quality of employees is also an advantage.
Perceived as easier to operate and significantly lower cost to implement when originally implemented. I do believe Pega has become more competitive in this regard.
Document-centric workflows are a core strength as is a longer duration process. Challenges in balancing structured long-duration workflows vs the need to be extremely agile and use the platform when processes need to be fast-tracked.

Appian Feature Ratings

Visual Modeling
Drag-and-drop Interfaces
Platform Security
Platform User Management
Platform Scalability