iCloud is Great!
December 06, 2017

iCloud is Great!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple iCloud

It's primarily used to upload, share and store documents, photos, etc. It has provided us with a way to collaborate on projects while working across multiple locations. It improved upon our previous system that didn't work nearly as well. It also made training time easier, since many of us are iOS/Mac users and have already been familiar with iCloud.


  • Store documents and photos- I think this is pretty self-explanatory.
  • Allow for simpler collaboration- a few of us have started using Pages and Notes on iCloud.com to work on a few projects together. This isn't always as simple in Microsoft Office, I've found.
  • Set reminders- iCloud.com has the Reminders app that we've used as a quick, dirty system to remember to make calls or follow up with one another. It's cut down on the number of sticky notes on my desk and in my notebook.


  • The Notes app in iCloud.com lacks the same functionality as iOS/Mac, in that it doesn't recognize when you've inserted a table into a note.
  • Pages, Numbers, and Keynote aren't as up-to-date as their iOS and Mac counterparts.
  • The level of editability (adding colors, etc.) isn't there in iCloud Drive like it is with Google Drive.
  • It's sped up the time spent searching for documents that are stored in the cloud.
  • It works really well for staff already in the Apple camp.
  • The staff in the Android camp aren't as happy about it and have needed a little more training and adjustment time.
  • NCommand
NCommand was awful. It didn't work well for us, things went missing and tended to be clunky. iCloud has been great with a cleaner interface, more options to collaborate on a document within a single URL, and just being all around simpler. iCloud also hasn't gone down and been inaccessible as often as NCommand would.
It seems to work very well for small group collaboration much better than it does for larger groups or more complex projects. The other (minor) thing, is that while working across locations, there isn't a chat function, which would be huge when working on documents that work off info that others have. While at the same location, working on a small project iCloud works great for us. The other issue is that some of our Android users can't do some of the same things their colleagues using iOS can while on the go.

Apple iCloud Feature Ratings

Video files
Audio files
Document collaboration
Access control
File search
Device sync
User and role management
Not Rated
File organization
Not Rated
Device management
Not Rated
Storage Reports


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