iCloud a delightful and necessary part of a Mac user's experience
February 15, 2019

iCloud a delightful and necessary part of a Mac user's experience

Matt Heerema | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple iCloud

We use iCloud across our entire team. I also use it for personal applications. We use several file sharing and collaboration platforms, but as an all-Mac shop, iCloud is the best for in-house sharing. Various Mac and iOS apps that use iCloud for syncing data and file sharing also work extremely well with it.
  • File sharing - since its recent updates to allow you to share any type of file and access the whole file system through Finder on Mac and an app in iOS, iCloud is becoming the easiest to use file sharing and collaboration app in our toolkit.
  • Document collaboration: iWork apps and Handoff make document collaboration extremely easy across our organization. I even am able to use it with non-Mac users via their iWork in iCloud apps.
  • Handoff - the ease of transitioning between devices (handheld, desktop, laptop) has been extremely useful for client presentations and on-the-fly capturing of ideas.
  • Sharing interface - the sharing interface is a little bit clunky (relative to most Mac apps) at the moment, it is sometimes difficult to tell whether the sharing functionality is working properly.
  • Windows integration - as a Mac-first platform, windows users may find working with iCloud to be difficult. iCloud is perfect for mac-only environments, but will not be as ubiquitous as Google Suite until this improves.
  • User experience is excellent and leads to low friction for file storage, sharing, retrieval and collaboration. It is a joy to work with.
  • Pricing is competitive with other platforms.
  • Integration with Mac software and third-party apps is seamless.
For a Mac user in a Mac-only shop, iCloud is by far the best of breed. If your company has a mix of Mac and Windows users, it will not be the right primary tool (go to Google Drive for that). iCloud is a necessary and built-in part of a Mac user's experience and so will function well for an individual to keep their devices synchronized, but when interacting with non-Mac users, will not be the primary team tool for collaboration.
I have never experienced downtime or system unavailability, and the experience of using it always feels instantaneous.
iCloud is designed to be a nearly-invisible and seamless part of the Mac experience. It succeeds. Usability is maximized when you don't realize you are using it. This is the case with iCloud most of the time. "It just works."
For Mac users, this is a no-brainer. For Windows users, my counsel would be "get a Mac" - A Windows user's software/hardware experience is going to be inherently inferior to a Mac user's experience. Sharing and collaboration workflows between Mac/iOA users on Mac apps are near perfect.

Apple iCloud Feature Ratings

Versioning
8
Video files
10
Audio files
10
Document collaboration
10
Access control
10
File search
7
Device sync
10
User and role management
8
File organization
10
Device management
8
Performance
8
Reliability
10
Storage Reports
10