Easier than having an assistant, Ascentis programs never take a day off!
Updated November 03, 2020

Easier than having an assistant, Ascentis programs never take a day off!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis

As a growing company, we decided we needed an integrated system. Ascentis has allowed us to do our own recruiting, onboarding, HR management ie benefits, compensation, etc., employee self-service plus our payroll. Implementation was longer than expected but the system works very well. Customer service is very helpful and responsive. I highly recommend Ascentis.
  • Training
  • Customization
  • Pricing
  • Long implementation
  • Ceridian takes 6 weeks to complete quarterly reports
  • I always have to ask for my tax returns, they should be sent automatically or available through the payroll reports
  • We have only been using for the past 6 months.
  • I feel it's been positive so far.
  • Almost 4 years now, eliminated the need for an assistant
Ascentis is more integrated and Paylocity is easier to use as it has the advantage of creating customized reports when needed. Paylocity downloads all tax returns and with Ascentis i have to request them, download and rename all the files. Paylocity's quarterlys are done in 2 weeks, Ascentis 6 weeks or longer.
Ascentis has allowed us to combine all HR, Payroll, ATS to make hiring to payroll a breeze.

Do you think Ascentis (discontinued) delivers good value for the price?

Yes

Are you happy with Ascentis (discontinued)'s feature set?

Yes

Did Ascentis (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Ascentis (discontinued) go as expected?

Yes

Would you buy Ascentis (discontinued) again?

Yes

After using Ascentis for almost 4 years now, I feel it's easy to use.
Well suited for when you want a program you can customize based on your needs.

Ascentis (discontinued) Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
10
Support for external payroll vendors
8
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Tracking of all physical assets
9
Report builder
6
Pre-built reports
9
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
8
Job Search Site Posting
9
Applicant Tracking
7
Notifications and Alerts
8

Using Ascentis

1 - As the HR Director with 110 employees under 2 companies, i am the only one using Ascentis at this time. Before Ascentis i had
an HR Assistant but with Ascentis I do not need one any longer
I only use the Customer service team at Ascentis, no IT help here.
  • Recruiting with Onboarding
  • HR Management
  • Payroll
  • Eliminated support personnel for HR Department
  • No document scanning for onbaording
  • Performance Management
  • Learning
We have just renewed for our 2nd 3 year contract.

Ascentis Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Great implementation and training teams.