Path automation
Overall Satisfaction with Atera
We use Atera as a MSP, we solve patching of all the end points. Atera is a product which addresses Windows. IOS, and Linux. We use Remote monitoring to monitor the end point health. I can say its a All in one IT management platform. Its very light and easy to deploy
Pros
- Its very powerful in patch management
- Agent based pricing its win for an MSP
- Secured Remote support
- third party application patching
- Health monitoring of the end points
Cons
- Analytics and reporting
- Base plan miss many features
- Remote connection issues
- Integration issues
- Good in patch automation
- works well with all 3 OS
- Agent based pricing
As i told you earlier, we use RMM & patch management feature, we want device management, MDM, and remote wiping as well as network discovery. so we use multiple tools to address our client requirement
- Freshdesk, Microsoft Intune, Hexnode UEM and Skyhigh Security Cloud-Native Application Protection Platform (CNAPP)
Atera is a unified platform with features which required for IT department, overall it addresses security patching,
Do you think Atera delivers good value for the price?
Yes
Are you happy with Atera's feature set?
Yes
Did Atera live up to sales and marketing promises?
Yes
Did implementation of Atera go as expected?
Yes
Would you buy Atera again?
Yes


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