Centralize your endpoint management with Atera!
As a big organizations with over four hundred endpoints we have to keep an eye on them on regular basis to maintain trouble-free user …
Starting at $99 per month per user
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What is Atera?
Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it…
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How Atera Differs From Its Competitors
Awards
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Popular Features
- Remote monitoring (86)9.393%
- Policy-based automation (73)8.888%
- Patch Management (85)8.787%
- Network device monitoring (74)8.787%
Reviewer Pros & Cons
Pricing
MSP - Pro
$129
Cloud
per month per user
IT Department - Professional
$149
Cloud
per month per user
MSP - Growth
$179
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atera.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month per user
Product Demos
Atera 5-Minute Walkthrough
YouTube
Features
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Product Details
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What is Atera?
Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools.
Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.
*New: Atera integrates with Open AI (the creators of ChatGPT) for script creation and execution, so the user can run scripts and explore new automations.
Atera’s platform features:
Windows, Mac, and Linux agents and support
Proactive IT management capabilities help address potential issues before they turn into problems
Dozens of integrations with software including Bitdefender, Open AI, Acronis
Remote monitoring and management from anywhere
Professional service automation
Sessions can be started directly from an alert, ticket, or device view via AnyDesk, Splashtop, TeamViewer, or ScreenConnect
Analytic capabilities
Dynamic mobile app
Atera helps users:
Automate mundane tasks. Alerts can be set to proactively prevent issues for clients before they turn into problems, and minimize time spent on menial work.
Grow capabilities without growing expenses. Fixed cost for unlimited devices, so users can scale IT operations without growing the bottom line.
Atera Features
Monitoring Tasks Features
- Supported: Remote monitoring
- Supported: Network device monitoring
Management Tasks Features
- Supported: Patch Management
- Supported: Policy-based automation
Atera Screenshots
Atera Videos
AI-powered IT with Atera
Atera for IT - Remote monitoring and management for unlimited devices, patch management, reporting, alerts, ticketing and billing.
Atera is an All-in-One IT platform with remote monitoring and management together with a helpdesk platform
Atera Integrations
Atera Competitors
Atera Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English, French, German |
Frequently Asked Questions
Atera starts at $99.
Reviewers rate Remote monitoring highest, with a score of 9.3.
The most common users of Atera are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(150)Attribute Ratings
Reviews
(1-25 of 89)Companies can't remove reviews or game the system. Here's why
April 30, 2024
Centralize your endpoint management with Atera!
Score 8 out of 10
Vetted Review
Verified User
- Atera works as a digital inventory which i already said but the perks of having a digital inventory is you don't have to keep track of your office assets one by one. If someone resigns and returns his asset then we can easily mark it and can later assign the asset to the newly hired employee efficiently.
- Providing tech support to remote worker is much smoother and increases the productivity.
April 18, 2024
Atera: one platform, countless services
- I reduced the verification time before I could perform an intervention, sometimes by hours
- allowed me to cancel third-party subscriptions for features I included within the contract such as ticketing and remote access
- allows me to keep a combined client registry in relation to devices, so I always know who to refer to without wasting time
March 29, 2024
Unified IT Management
- By implementing Atera, we saw a 20% reduction in the time spent on routine IT tasks such as monitoring, patch management, and ticket resolution.
- After implementing Atera's proactive monitoring & management capabilities, we have got a 30% decrease in client-reported downtime incidents.
- Our company estimated that consolidating our IT management tools into Atera resulted in annual cost savings of nearby 5K$ to 9k$ due to reduced licensing fees and maintenance costs associated with multiple disparate systems.
March 25, 2024
Great, Especially for a 1-Person IT Department
Score 10 out of 10
Vetted Review
Verified User
- Atera has dramatically increased IT efficiency, and enabled me to more actively support all of our locations, regardless of where I am on a given day.
- With the faster response and fix times, we have been much better able to keep our production going smoothly.
- With the features in Atera, we were able to cancel other services that separately did some of the features of Atera, but combined costed nearly twice what Atera itself costs for one technician. So, in this aspect, it nearly pays for itself.
March 20, 2024
Amazing All-In-One RMM and PSA
- Faster Ticket Resolution
- Agent, Website, or Chat ticket submission
- Assistance of AI in handling tickets or creating scripts
March 15, 2024
Friendly UI and easy management!
- Time is money and tools like Atera saves your time by centralizing your endpoints.
- The overall installation was very easy and we were able to do all the things by ourselves.
March 09, 2024
Atera RMM/PSA - if you don't use it, you should!
Score 10 out of 10
Vetted Review
Verified User
- We have been able to add new employees/devices without increasing my staff to support them.
- The value of charging per technician verses per device cannot be stated enough. Without that pricing, I wouldn't be able to budget enough to pay for all of the things I get with Atera.
- They have a customer portal which allows the end user to check on submitted tickets, open new tickets and recommend any new features.
- Our SLA performance has improved by 24% so far.
- Efficiency in monitoring and patching has greatly improved.
January 22, 2024
The all in one IT manager we needed in our organization
- Increased collaboration with is feature board
- Better IT management
- Better integrations with third party platforms due to wide room of APIs
January 05, 2024
Atera is a clear winner in the IT management category
- Atera has helped us bring our IT support fully in-house and save us having to pay an MSP for support. We have realized 6 figure cost reductions by implementing the product.
- The automations and remote capabilities have made managing our network easier for a limited number of staff.
- The time savings realized by using Atera have been put into long delayed IT initiatives, which has allowed us to not only get current on technology, but able to look towards future improvements.
December 15, 2023
My Review of Atera
- It allows us to look after multiple sites
- Creates a communal area for IT support
- Fantastic Customer Support
December 15, 2023
Great flexibility and customizations offered with Atera
- The seamless remote monitoring and management has improved our overall working efficiency
- Atera has helped us cut down unnecessary and redundant costs
- The AI and automation has helped us reduce overall errors by 75%
December 09, 2023
Atera Review
- Atera AI capability has helped us reduce our overall manual errors
- A lot of time is easily saved for us enabling us to do more for the business
- We are now to able to interact with the end user more frequently and in a much better way.
November 29, 2023
Change the Revolution - Atera
- Reduced downtime
- Manage remotely
- Enhanced security
November 13, 2023
Great all around RMM
- Easy deployment
- Low Cost
- Hands off patch management
November 07, 2023
Atera Review
- faster on boarding new clients
- Time saving through automation
- overall manageability of networks
- One pane of glass for all computer management activities
November 06, 2023
Atera is an amazing value and a force multiplier
- Onboarding was a breeze. Completed myself in about a week with some support requests. Very easy to get configured how you want it up front.
- Atera is a force multiplier, I am able to act as a team by leveraging automation and scripting to fix issues before the user notices them.
- There are some quirks in the interface that require you to jump through hoops to get what you need done.
September 06, 2023
Atera is my kung-fu, and it is strong.
- Deploying devices is faster.
- Diagnosing and repair of devices is more efficient.
- Alerts provide focus to "problem child" devices.
- ROI is excellent.
July 27, 2023
Atera helps successfully grow my MSP
- Very fast onboaring for new users.
- Adds value and automation that can be monetized.
- All in one solution that provides secure 2fa but full features at a lower cost then logmein
July 03, 2023
Atera Keeps Our Business On Track
- New client onboarding is incredibly fast
- Agent installation and monitoring is smooth
- Having access to credentials on the go saves a lot of time
- Faster Onboarding
- Ability to handle more clients with less staff
July 03, 2023
Atera, the all in one platform for IT management
- IT automation
- Patching Windows PCs
- Tracking Vulnerabilities
June 26, 2023
Atera is a phenomenal All-In-One IT Solution
- Time is money, and Atera has saved us a significant amount of time in supporting our customers. Before Atera, we would have to walk to the office of where the issue is to be able to fix even the most simple of tasks. And more often than not, it would actually take more time to walk to/from these locations that it took to resolve the issue itself. Now, with the ability of remote support, we can easily jump into a computer and resolve the issue instantly.
- Atera has also helped us to save money through the integration of Emsisoft Antivirus. Previously we would have to buy a set number of licenses for all of our devices upfront for a whole year, whether we used that many or not. Now with the integration of Emsisoft, we now only have to pay $1 per install per month. We have recently implemented this at our site so we have not been able to determine the exact amount of money saved, but at this rate it is looking like we will be saving thousands!
April 09, 2023
Atera, the G.O.A.T.
- Mass updating clients has turned from an all weekend ordeal to pushing a single Run now button and verifying all updates completed
- Always being able to connect to a computer even if it's headless is another massive game changer
- Being able to generate reports of offices for company inventory
April 07, 2023
Atera MSP suite
- Workstation automation for maintenance has been great. A real selling feature.
- The product combined with a anti-virus add-on is a great value to clients.