Authorize.net is a great payment gateway for small to medium sized pure play ecommerce retailers.
March 22, 2022

Authorize.net is a great payment gateway for small to medium sized pure play ecommerce retailers.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Authorize.Net

We currently use it as our main payment gateway for our eCommerce credit card transactions. Our eCommerce platform is the Magento/Adobe Commerce platform.
  • We accept Visa, Mastercard, Discover, and American Express transactions on Adobe Commerce.
  • We use Authorize.net's CIM (Customer Information Management) system to securely store customer credit cards for future orders.
  • Authorize.net's APIs are relatively simple to integrate with other internal systems.
  • We have multiple eCommerce and traditional retail channels. Authorize.net does not allow us to easily link the different accounts together.
  • Authorize.net doesn't allow us to capture multiple times off of 1 authorization.
  • Authorize.net's customer support is relatively basic.
  • Customer information management profiles.
  • API's
  • Uptime is very good.
  • Authorize.net is financially very reasonable.
  • Authorize.net's APIS are very easy to integrate with.
  • There are existing Authorize.net modules for our ecommerce platform that are robust.
Authorize.net in a pure e-commerce environment is a very good choice for small to medium/small e-commerce businesses. It is not a good solution for brick-and-mortar businesses or relatively large e-commerce retailers.

Do you think Authorize.net delivers good value for the price?

Yes

Are you happy with Authorize.net's feature set?

Yes

Did Authorize.net live up to sales and marketing promises?

Yes

Did implementation of Authorize.net go as expected?

Yes

Would you buy Authorize.net again?

Yes

If you are a relatively small e-commerce establishment, then Authorize.net will more than meet your needs. However, if you are a multichannel retailer, Authorize.net's tools may be too basic for your needs.