Item: Avaya UCaaS
Rating: 8
Author: Walter Saybe

Use Cases and Deployment Scope

When it comes to interdepartmental collaboration, this product has been a game-changer for my business. We've been able to collaborate in real-time thanks to the support of technology. When video collaborating, guarantees quick communication and efficiency.

Pros and Cons

Collaboration and assignment completion have been made easier by the use of the program.
Our team members are able to interact rapidly and exchange ideas because of the high-quality calls that are available.
Great with metered connections.

During video collaboration meetings, the software loads at a sluggish rate, especially when utilizing high quality. [In my experience], it's a waste of time that has to be addressed immediately.
Needs to make integrations easier
Inexperienced users have a hard time figuring out how to use its many functions.

Return on Investment

Reduced our calling cost.
Increased team productivity.
Reduced maintenance cost.

Key Insights

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

Other Software Used

OneDrive, Microsoft Power BI, Microsoft Power Automate (formerly microsoft flow)

Likelihood to Recommend

Organizations dealing with large data transfers might benefit from the software's efficiency. Sharing files is also a breeze with this program. If you're looking for a fast and reliable method of transferring files, this is the way to go!

Support Rating

Avaya Cloud Office has a world-class customer support team, always ready to help and willing to guide our staff, Avaya's customer support team has been a great ally during the implementation and has helped our team to learn about the advantages of Avaya Cloud Office.

The best product in the market

Overall Satisfaction with Avaya UCaaS