Non-profit higher ed owner
January 18, 2023

Non-profit higher ed owner

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AVI-SPL

We have our own internal installation team so we purchase box goods from AVI-SPL. Our rep. has been quick in communications, they've also proven to be knowledgeable in recommending alternatives. In the few times we've had an incorrect model drop-shipped, Our rep. has been quick to rectify the situation with minimal impact on our projects and workflows. They've also proven to consistently be the lowest bidder in our large-scale projects.

Pros

  • Communication
  • Pricing
  • Quick payment

Cons

  • Online payment method
  • Online business portal
  • Consortium membership
  • Best pricing
I've only ever had support provided directly by my sales rep. Their response was exemplary and the solutions provided minimal impact on our projects and timelines.
AVI-SPL has always been highly recommended by our Extron rep.

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

I wasn't involved with the implementation phase

Would you buy AVI-SPL again?

Yes

They are quick and reliable in providing quotes for box goods. They also provide best pricing in my experience.

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