Azuqua for a Startup Managed Service Organisation
Overall Satisfaction with Azuqua Platform
We are using it to integrate processes between Salesforce, Office 365 and a number of 3rd party systems.
Pros
- The concept of reduced code to simplify use by less technical teams lowers the barriers to integration and allows teams to collaborate with ideas and concepts much easier
- The ability to review simply any error cases simplifies the old approaches of debugging and reviewing large and complex logs
- While not strictly part of the platform the support team's efforts to assist, to help clarify issues and then (where necessary) to resolve bugs was a large benefit and a key driver to extend the platform's footprint.
Cons
- The number and extent of the application interfaces need to extend to expand on a key benefit - the reduced code and simplicity provided by the card approach.
- The depth and breadth of the debug/error information to assist in the identification of faults/configuration issues
- More documentation with worked examples including extending and soliciting contributions from the Azuqua community.
- Improved process consistency and data accuracy
- Improved customer experience
I have used Mulesoft, Workato, my own code and in past years heavyweight data (e.g. ETL) platforms along with a number of bus technologies. In this case, I was looking for the cloud-based approach that matches our strategy of being totally cloud-focused along with simpler integration platforms that reduce the dependency on a few technical team members.
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