Item: Bacula Enterprise
Rating: 10
Author: Roni Peterson Alvarenga

Use Cases and Deployment Scope

Bacula Enterprise is the main backup tool of the Municipality of Campinas/BR. We use it for several applications and operating systems.
Our goal is to guarantee backup of structured and unstructured data, something that Bacula does with mastery.

Pros and Cons

Compatibility with different systems.
Extensive documentation.
Proactive support team.
Rapid deployment.
Cheap deployment.
Simple configuration handling.

Web interface.
Mobile application.
Authentication layer.

Return on Investment

Data availability.
Reliability and file retention.
Data security.

Alternatives Considered

Veeam Backup & Replication

The way of hiring Bacula is simpler than the other market options. There is no limitation by amount of data or the like, and there are several plugins that increase the possibilities of the tool.

Support Rating

The support service is exceptional! Always very accurate and fast in service. It is possible to note that the technical support team has enormous knowledge on the platform. There are several service channels, from call opening systems to direct channels such as WhatsApp and telegram. In addition to having a very aggressive SLA, that is, you will hardly go through an unpleasant situation.

Key Insights

Do you think Bacula Enterprise delivers good value for the price?

Yes

Are you happy with Bacula Enterprise's feature set?

Yes

Did Bacula Enterprise live up to sales and marketing promises?

Yes

Did implementation of Bacula Enterprise go as expected?

Yes

Would you buy Bacula Enterprise again?

Yes

Other Software Used

Zimbra, VMware ESXi, Fortinet FortiGate, Cisco 3504 WLAN Controller, Dell EMC Unity, EMC VNX (Discontinued), ESET Endpoint Security

Likelihood to Recommend

Bacula Enterprise can be used in environments of different sizes, that is, from a small business to a large industry. Everything will depend on how it will be provisioned. There is no size limitation for your company. However, it is necessary that you have full knowledge of backup policies in order to make the best use of the tool.

The best backup system

Overall Satisfaction with Bacula Enterprise