Great functionality for the price if you invest the time in making it work for you
April 13, 2021

Great functionality for the price if you invest the time in making it work for you

Tanya Sloan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

Basecamp was implemented as a project management software to improve coordination, accountability, and file exchange between events, brand/communications, and fundraising teams. Individuals and distinct teams also were encouraged to explore Basecamp as a to-do/personal project management software to keep track of deadlines and workflows. This was the first attempt at an org-wide project management software.
  • To-Do lists
  • Collaboration
  • Accountability
  • Privacy controls
  • Mobile app/desktop app syncing
  • Cost
  • Relational deadlines and workflows
  • Calendar-view project management
  • Design
  • Prioritization
  • Formalized templates and to-do lists.
  • Team collaboration.
  • Greater visibility to teammates meeting and missing deadlines.
We selected Basecamp for the low cost of entry for the org and the number of users who had previous experience on Basecamp. We ultimately will be transitioning to another project management tool that includes relational decision capability and Gantt chart capacity.

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Like any project management software, it is only useful if it is used. Teams that struggle with organization and accountability will benefit from having one place to store everybody's to-do lists, organized either by person, by area of responsibility, or by workflow channel, as well as links to critical documents. The ability to participate in-app but also manage replies and communication via email is very useful to folks who struggle with adopting new technology. Projects that have a lot of relational decisions/deadlines (once this is completed, do this) might struggle.

Basecamp Feature Ratings

Task Management
Resource Management
Gantt Charts
Not Rated
Not Rated
Workflow Automation
Not Rated
Team Collaboration
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Email integration
Mobile Access