BigCommerce = Big on features, big on performance
February 06, 2017

BigCommerce = Big on features, big on performance

Kristina Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

We use BigCommerce for our online business and we absolutely love our website. The platform offers an extensive selection of powerful advanced features that any small business like ours needs for a comprehensive, easy-to-access and aesthetically-pleasing website. Since BigCommerce offers unlimited product listing, unlimited bandwidth, unlimited storage and what not, we do not have to be concerned about exceeding storage limits, etc. This enables us to be focus more on content production, site optimization and other business-related activities that impact our business growth.
  • BigCommerce is built for business growth. The platform offers the most user-friendly, helpful and realistic tools that small business owners absolutely use. New entrepreneurs will absolutely appreciate the whole suite of robust features that will help them to succeed.
  • Unlimited products, unlimited bandwidth, unlimited storage and seamless integration with third-party apps that you need to do business (such as MailChimp for email newsletter, Gmail for emails, Disqus for blog comments, etc.).
  • BigCommerce has the friendliest support team. It's like having a 24/7 tech department that you can count on.
  • The Blog feature is probably one of the weakest points of BigCommerce. It would be great if it can behave the way WordPress does.
  • Whenever we need to use Rafflecopter for a giveaway, we are not able to launch the program on BigCommerce. The environment doesn't allow for it.
  • Online Store
  • Social Media (e.g. Facebook, Pinterest)
We love the ability to seamlessly integrate the website with external marketing tools such as MailChimp and we love how straightforward and innovative the dashboard can be even more. It's truly helpful for us (especially during our busier season) to quickly glance at the information available and to generate the numbers when we need to analyze our site's performance and our marketing initiatives.
  • Built for conversion - Aside from visually guiding the customer to the shopping cart, the platform has always allowed for an enjoyable shopping experience on our website.
  • Designed for search engine optimization - We never had to pay for ads. The majority of our shoppers are driven to the site through organic search. We are huge fans of white hat SEO, quality content creation, and lead generation and we absolutely appreciate the fact that our website's architecture is designed for these things.
  • Customer retention - Amazing shopping experiences pave the way for repeat orders and word-of-mouth advertising. This is what our customers experience on our BigCommerce website and they keep coming back.
BigCommerce is a robust machine. And that's what you need for your big business dreams. With all its advanced features, BigCommerce makes sure the learning curve is never steep. If you are new to e-commerce, that's the kind of platform that you need--the kind that offers an extensive and effective suite of tools for you to succeed.
BigCommerce is "any-business-ready." It's recommended for value-driven businesses. Anybody who has a vision and who's willing to translate that vision into actionable steps will benefit from this robust platform.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
7
Product variations
7
Website integration
7
Visual customization
7
CMS
7
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
9
SEO
9
Multi-site management
9
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
8