BigCommerce Offers Big Benefits
May 02, 2019

BigCommerce Offers Big Benefits

Tessa Wuertz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

Our team offers web design and development services to different businesses. When it comes to eCommerce projects, our go-to always ends up being BigCommerce. It's perfect for businesses experiencing rapid growth that need an engine that is intuitive while also allowing for customization. We pair it with a CMS to offer the best of both worlds so that our clients can use it to grow with them.
  • Included Apps
  • Versatility
  • Speed
  • Out of the box customization -- when it comes to themes, there is definitely a benefit but the design does not allow for much customization and comes with bloated code which is obviously bad for SEO.
  • Overwhelming number of product options -- If turnover happens often with products, the amount of options and inventory tracking can be overwhelming and confusing for clients.
  • Cart design customization -- we often feel a little bit of a pull with the lack of customization that we are able to do with the cart page. Although there's not much to change, offering a different look and feel would be helpful to our clients.
  • Client who was able to expand into a whole new business due to the growth of his first store
  • Increasing average order value
  • Streamlining operations
BigCommerce has a lot of out of the box features that make it easy to work with from the start, then lots of options that allow for your business to grow. A lot of these options are available, but not necessary, so as you grow you can choose to use them or not, depending on what your needs are.
As a web design firm, we use the open APIs and available integrations to create even more custom functionality and design for our clients. We include a CMS in our process and use the API calls to link the different pages. The integrations are great and allow for a lot of different functionality, from marketing to subscription.
BigCommerce makes much for sense for clients looking to use an eCommerce system but not require a developer in house. BigCommerce offers the perfect combination of customization without being too much and requiring the knowledge of code to make changes. Albeit, Magento does allow for more customization, but as with a lot of our clients, they don't have the staff on hand to maintain the complexities that come with Magento. BigCommerce is also a stable platform security wise as well.
Mid-sized and growing businesses benefit greatly from BigCommerce because of it's wide array of options. The built in features are intuitive, so at it's core as an eCommerce engine it is easy to use. From there, there's lots of different options to help businesses grow--from analytics, to abandoned cart emails to Google shopping feed, there's lots of options that allow for businesses to grow.

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
8
Branding
8
Mobile storefront
9
Product variations
8
Website integration
9
Visual customization
9
CMS
7
Abandoned cart recovery
9
Checkout user experience
7
eCommerce security
10
Promotions & discounts
9
Personalized recommendations
8
SEO
7
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
10