Perfect CMS for large inventory e-commerce sites
February 01, 2020
Perfect CMS for large inventory e-commerce sites
Score 7 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
We use BigCommerce to run our e-commerce department. It helps streamline communication across all of our product departments as well as keep us organized between our brick and mortar and online sales. BigCommerce's customizable templates have also helped give our website a newer, refreshed look. Our e-commerce is running at a much higher capacity thanks to BigCommerce.
- Modern, customizable templates.
- Amazing inventory software. The best in the business.
- Customer service tends to have terrible communication. When problems arise, they try to put the blame on the customer instead of solving the problem.
- Reduced total cost of ownership.
- Attracted more visitors.
Not available
We are currently not using any of the open API's like the one we need open is currently still closed to users. We have a unique gift certificate system that BigCommerce's current checkout cannot accommodate. An open checkout API would definitely help, but I understand why it is closed to users.
We chose BigCommerce based on their inventory software, and we continue to stand by that decision. Squarespace and Wix simply cannot handle the amount of inventory we carry, and Shopify (at the time) did not seem suitable for us. We appreciate the flow and layout of BigCommerce's frontend. Everything is very well organized and easy to learn.