BigCommerce Review
January 31, 2020

BigCommerce Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Software Version

Enterprise

Overall Satisfaction with BigCommerce

We use BigCommerce for all of our retail purchases, and it is used by the whole organization. The problems BigCommerce addresses are: retail partner, software, etc.
  • customer service
  • new product updates
  • membership sites
  • password protected products
  • sales increase every year - last year by $20k
  • ability to drop ship
There's always room for improvement, but we have never had an issue with BigCommerce.
  • Adobe Business Catalyst (Discontinued)
BigCommerce was a breath of fresh air!
BigCommerce is well suited for scale, distribution, security, customer service, and timeliness of customer service inquiries.

BigCommerce Feature Ratings

Product catalog & listings
6
Product management
6
Bulk product upload
8
Branding
8
Mobile storefront
8
Product variations
8
Website integration
7
Visual customization
7
CMS
8
Abandoned cart recovery
4
Checkout user experience
3
eCommerce security
9
Promotions & discounts
7
Personalized recommendations
6
SEO
6
Shipping
6
Custom functionality
6