Great e-commerce solution, feels like you have your own IT group.
April 01, 2021
Great e-commerce solution, feels like you have your own IT group.
Score 9 out of 10
Vetted Review
Verified User
Software Version
Plus
Overall Satisfaction with BigCommerce
We are using BigCommerce to sell books and crafts online. The program interfaces well with shipping software and helps us grow and maintain a customer list for marketing purposes. It allows us to target specific customers with discounts and promotions easily and effectively. Overall, we find it helpful in both the marketing and operational areas of the business.
- Live US-based customer support! They help you get set up and keep learning as you go. They are great.
- Good app integrations. Apps work very well with the software. If there is some type of challenge, they help you through it.
- Pricing is reasonable. We are a new business and the price point is reasonable considering the power of the software.
- We would like to see the ability for the same store to have multiple versions and URL’s so that they can be customizable to each market we are selling to, but still work off the same underpinnings.
- We would like the home page to offer a bit more versatility with requiring us to learn code.
- We would like to see a bigger selection of affordable sales tax apps.
- Live support saves a lot of set up time
- Good integrations simplify shipping
$100,000 to $500,000
We use most of the apps, although there could be a better selection in some areas.