BigCommerce Review
October 02, 2024

BigCommerce Review

Shikher Goyal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

We use BigCommerce to simplify our e-commerce operations allowing us to manage our online store efficiently without needing tech help.

Pros

  • It has good SEO tools, such as customizable URLs, meta descriptions, and automatic sitemaps, which help improve search engine rankings.
  • It offers robust analytics tools, giving you detailed insights into sales performance.
  • It integrates seamlessly with popular marketplaces like Amazon, eBay, and social media.

Cons

  • Some advanced customization features, like customizing the checkout process, are only available on higher-tier plans
  • App marketplace is also a bit lacking compared to competitors
  • The content management system is quite basic, especially if you’re looking to focus on content marketing
  • Thanks to its SEO features and integrations with social media and marketplaces, we have seen a 25% increase in site traffic.
  • The platform’s user-friendly design has also reduced operational costs by about 15% since we no longer need a developer for daily updates.
The API allows us to customize our storefront to match our brand and enhance user experience.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

BigCommerce Feature Ratings

Product catalog & listings
6
Product management
7
Bulk product upload
7
Branding
8
Mobile storefront
7
Product variations
8
Website integration
8
Visual customization
8
CMS
9
Abandoned cart recovery
8
Checkout user experience
8
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
8
SEO
8
Multi-site management
9
Order processing
8
Inventory management
9
Shipping
9
Custom functionality
9

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