Item: Blackbaud Raiser's Edge NXT
Rating: 8
Author: Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

Use Cases and Deployment Scope

My organization upgraded from a smaller, less dynamic donor database software to Blackbaud Raiser's Edge NXT as we grew our team, our donors, and our giving. Blackbaud Raiser's Edge NXT does so much more than just record information, but also allows us to report out on different metrics and analyze our work more efficiently.

Pros and Cons

Pros

Continuity from Web View to Database View
Queries and Lists
Custom fields

Cons

Integration with Microsoft Office
More added to the Events module

Most Important Features

Reporting and Querying
Online event registration and donation forms
Predictive insights

Return on Investment

Fundraisers having their own assigned constituents, workflows, and dashboards
Customizable reports and analytics
Predictive insights to guide fundraisers in their asks

Data Intelligence

The insights provided with Blackbaud Raiser's Edge NXT have been guiding our fundraisers with not just who to ask, but when and for how much. Blackbaud Raiser's Edge NXT also looks for NCOA updates and phone/email updates, to make sure our information is the most accurate it can be.

Training Types Used

No Training

Online Training

Alternatives Considered

Blackbaud eTapestry

Blackbaud Raiser's Edge NXT has much more functionality, which can be good when you have the capacity to utilize it.

Key Insights

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Other Software Used

Red Arc, Microsoft 365

Likelihood to Recommend

Blackbaud Raiser's Edge NXT has been great for our organization as we grew our team and our donor base. Each person in our department can log in to their own customized work flows and dashboards, and has control over exactly how Blackbaud Raiser's Edge NXT works and looks for them.