TrustRadius
BlueJeans: Trusted Like Your Favorite Pair of Jeans
https://www.trustradius.com/web-conferencingBlueJeansUnspecified8.7495101
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November 29, 2017

BlueJeans: Trusted Like Your Favorite Pair of Jeans

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

Our organization uses BlueJeans across the whole to communicate and facilitate meetings. Like any technology there are glitches from time to time, but overall, BlueJeans is a great way to improve communications and meetings and to connect to people and offices that are remote or in alternative locations. It streamlines the communication process. BlueJeans makes it easy to access meetings and conference calls via phone and computer, so you are able to access it while you're on the go.
  • Makes conference and meetings easy to access while on the go. You don't have to be in-office to be a part of the meeting. BlueJeans make works easy to adjust to your schedule.
  • Sharing capabilities are paramount for our organization, and BlueJeans allows us to share screens, documents and information in a way that is both visually appealing and informative.
  • Ease of use. Interface is self-explanatory and easy to use, which makes on-boarding and other processes (sharing capabilities and other functions) quick and easy.
  • Like any software, there are glitches from time to time. On several calls, users had been kicked off randomly in the middle of the meeting. This obviously isn't helpful, as things either need to be repeated or the kicked-off parties miss information.
  • There have been slight issues when moderators of standup meetings are out of town, so the whole meeting can't be accessed and you have to create a new meeting. Not a big deal, but it can be repetitive or a nuisance if people forget to do this.
  • If phones or other computers using BlueJeans are too close to people who are talking in a BlueJeans meeting, there can be an intense echo. Sometimes muting that one person causing the echo is the fix; other times, it's not and it can take a minute to figure out where it's coming from. Again, not something that would stop me from using it, but just annoying.
  • It's hard to estimate exactly what kind of impact ROI has had on our organization, though overall, when looking at a time standpoint, BlueJeans has made communication efficient and has helped save (and create more) time. I would guess this saved time has helped us save money, as we can better work with clients and manage teams better.
  • I don't see any negative impacts to ROI.
I've used Skype both personally and professionally, and I think BlueJeans has way better functionality and ease of use. I've found that BlueJeans interface makes it way easier to communicate and share documents. Google Hangouts, too, is viable, but I think for my purposes BlueJeans is better suited to the meetings and types of communication I use. Overall, I think BlueJeans also has the best sound quality of any video conference software I've used.
Our organization uses BlueJeans for both internal and client calls. It is especially useful for video conference and sharing screens: We have had many people and offices tuned in to one meeting, and, unlike other platforms, BlueJeans was not overwhelmed by the mass of people tuning in and the meeting went off without a hitch. Audio quality is also great. When working with clients especially, it can be helpful to establish a face-to-face relationship beyond emails and basic communication. Overall, a great tool for bettering in- and out-of-office communication.

BlueJeans Feature Ratings

High quality audio
10
High quality video
9
Low bandwidth requirements
Not Rated
Mobile support
9
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
10
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
9
Confidential attendee list
Not Rated