Sports Marketer
Updated March 20, 2025

Sports Marketer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Braze

We are a football club and use Braze to engage with fans, members, partners and media.

We use it to let them know when games are on, sell memberships, sell tickets, sell merchandise, share partner offers.

We use it to send media releases, VNR, etc ..

Pros

  • simplicity in use
  • editing and formatting
  • exporting lists
  • connecting with Facebook

Cons

  • We don't use the media library much, we tend to upload new items all the time as the search and library is clunky - this could be because we don't spend time on it or save items properly.
  • When our office wifi is busy I often lose work because Braze has a meltdown when I try and save.
  • more efficient communication to members and fans
  • one platform for many people so there's less confusion internally
I think it's simple to use once you know what you are doing - this is for a basic send level. And then as you get more confident you can build to multi channel
I haven't done any of this yet, but definitely want to
Way better

Do you think Braze delivers good value for the price?

Not sure

Are you happy with Braze's feature set?

Yes

Did Braze live up to sales and marketing promises?

Yes

Did implementation of Braze go as expected?

Yes

Would you buy Braze again?

Yes

Connecting with people

Comments

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