It fits all age groups!
January 25, 2022

It fits all age groups!

Christy Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center
  • b-hive Communicator

Overall Satisfaction with Broadvoice

At Volunteer Ministry Center, we use Broadvoice for all of our telephone and conference calling needs. We utilize the call forwarding feature that allows us to forward to our cell phones, we use the Page feature, messaging, and utilize the voice to text feature as well. I find it very helpful for keeping up with calls and overall better communication. We went from a phone system that had not been updated since the 1990s to a state-of-the-art program with Broadvoice. I am the administrator for our account and I feel like I gained a great amount of information in order to keep it running and running smoothly.
  • Voice to email allows you to see voicemails on your email.
  • Training.
  • Set-up.
  • Maybe all of the areas you have to go to to get a new person set up could be on one tab instead of having to go to SIP and voicemail.
  • Voice to email.
  • Call forwarding to cell phones.
  • Paging.
  • We really just needed an upgrade and this seemed like the most logical choice for us. If you are techy you can make it do really cool things, if you aren't, it works as a normal phone.

Do you think Broadvoice delivers good value for the price?


Are you happy with Broadvoice's feature set?


Did Broadvoice live up to sales and marketing promises?


Did implementation of Broadvoice go as expected?


Would you buy Broadvoice again?


Coming out of a phone system from the 1990s, we are blown away by the technology. Still as easy to use as a "regular" landline phone but you can certainly do so much more with the technology. Monitor voicemails, forward to cell phones...or anywhere else for that matter. Conference call (like Zoom).