Works for our Application
June 09, 2022
Works for our Application
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We use the phone system. The ability to direct calls appropriately and quickly makes our life easier.
- Access via App is great.
- Ease of call-forwarding to cell phones is helpful.
- Email access to voicemails.
- Easier access to training tools as a resource for new employees.
- Ability to forward calls to personal cell phone.
- Ability to send and receive text messages on personal phone that reference work phone.
- Ability to access voicemails remotely.
- Our old phone system was terrible so just that fact that people can get through on a call is a plus.
- I have no hard data to support this but I would assume that if people can reach a live person they are generally happier in their interaction with a company/organization.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes