Broadvoice - The Best VoIP for Business
June 13, 2022

Broadvoice - The Best VoIP for Business

Geoff Colacino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center

Overall Satisfaction with Broadvoice

Broadvoice, especially the B-Hive Platform, is the most user-friendly VoIP service out there. Not only is the quality of the call superior, the hardware is also top dollar. Everything is packaged for the user with an amazing interface to be able to manage your agency from any device. Two of the three agencies I manage use Broadvoice, and the third will be switching as soon as its current contract expires.
  • User Interface
  • Phone Promotions
  • Ease of adding Extension
  • Reprovisioning of hardware
  • The portability and accessibility of the systems devices
  • The ROI has been significant, especially with the current environment and working from home.
  • The office can be moved wherever the phone is.
This particular user interface has a great appearance, but the functionality is nowhere near as proficient as Broadvoice. Device management is also far superior with Broadvoice.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

The ease of use and the control of the total system via the web interface is the best on the market. I have used other VoIPs and Broadvoice gives the best user control.