Overall Satisfaction with Broadvoice
We use Broadvoice for IP phone service and fax services (yes we still have clients that fax). Broadvoice has been very helpful with both set up and any issues or questions over the last 3 years we have used them. They also are very good at following up with the client to make sure everything was resolved. Previous IP Com company was not competitive in pricing or services.
- Customer service follow up
- communication
- finding a solution to problem
- services offered vs. competition
- I'm happy with their services
- VOIP
- remote communicator (mobile phone app to access incoming calls)
- saving monthly vs. old provider
- better on-line portal than competition
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes