Broadvoice listens and delivers!
November 01, 2022

Broadvoice listens and delivers!

Mark Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

We use Broadvoice for IP phone service and fax services (yes we still have clients that fax). Broadvoice has been very helpful with both set up and any issues or questions over the last 3 years we have used them. They also are very good at following up with the client to make sure everything was resolved. Previous IP Com company was not competitive in pricing or services.
  • Customer service follow up
  • communication
  • finding a solution to problem
  • services offered vs. competition
  • I'm happy with their services
  • VOIP
  • remote communicator (mobile phone app to access incoming calls)
  • saving monthly vs. old provider
  • better on-line portal than competition

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

Any company needing VOIP service I would recommend to use Broadvoice