Customizable, Transparent, and Consistent
November 09, 2021

Customizable, Transparent, and Consistent

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

We use CaptivateIQ to calculate sales commissions for all of our sales employees (about 240). The plans and statements are customizable. Plan implementation and changes are relatively simple for an experienced user. The customer service and support have been excellent. CaptivateIQ continues to roll out new features and works hard to implement our feature requests.
  • Commission Calculation Transparency
  • Statement Processing Speed
  • Customer Service and Support
  • Incorporate multiple transformations within a worksheet
  • Ability to rename columns in the Employee Assumptions
  • Statement Customization
  • Calculation Transparency
  • Ease of adding new people/users
  • CaptivateIQ has allowed for more efficient processing and commissions calculations.
We prefer CaptivateIQ as it allows for easier plan customization and adding new users. It also reduces the processing time.

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

I think CaptivateIQ could work well for a sales team in any type of industry due to its transparency and ability to customize plans and statements. Our plans are complex and multi-faceted and CaptivateIQ has suited us well. I can't think of a situation/industry that would not benefit from the system.

CaptivateIQ Feature Ratings

Sales compensation plan creation
7
Complex sales crediting
8
Sales compensation process automation
7
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated