Item: CaptivateIQ
Rating: 10
Author: Ruxandra Lapusneanu

Overall Satisfaction with CaptivateIQ

Use Cases and Deployment Scope

Using to review, keep track, and potentially raise inquiries about the commissions I get through my role. It's a great and easy way to stay on top of numbers and payouts, extremely easy to use, and refer back to the numbers as and when needed. Also seems safe to use being integrated in the SSO.

Pros and Cons

Pros

Ease of use, clarity
Historic access to all statements
Ease of access through SSO
Breakdown of accounts commissions come from

Cons

Would be helpful to see the amounts in the main currencies (EUR/GBP) not only USD

Most Important Features

Pulling Salesforce data into CaptivateIQ
Ease of use and access across sales teams
Clarity of information and deal reports

Return on Investment

N/A not involved in that part

Alternatives Considered

N/A

Key Insights

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

Likelihood to Recommend

CaptivateIQ can be used in any business that has complex commission plans and (at least in our case, not sure how it works for other CRMs) use Salesforce as part of their tech stack. CaptivateIQ can easily export the data so this saves a lot of time but is also extremely valuable from a Sales point of view, to have all this information broken down and at hand.

CaptivateIQ Feature Ratings

Comments

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