A great tool to build a data-driven company
March 28, 2024

A great tool to build a data-driven company

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We use Celonis in order to analyze supply chain processes and to find action to reduce inefficiencies. Since the supply chain is particularly complex, having data driven analysis based on process digital twins enable the possibility of more effective and fast actions.
  • Analyze complex processes integrating heterogeneous and multiple applications
  • Enable data-driven actions
  • Visualize process deviations
  • showing a comparison with similar processes to be considered as a best practice
  • automatically propose improvements on processes, even using AI
  • too early to answer
Celonis appears to be more complete and offer more functionalities for taking action after the analysis. Furthermore Celonis product seems to have a better and faster continuous improvement compared to competitors.
Free material available on the Celonis Academy is a great starting point for learning about the platform. Yet, it is suggested to include/offer more training while projects are implemented and certification paths.
Finding process inefficiencies does help to improve current application landscape as well, for example better planning the software improvements/renewal avoiding past mistakes.

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Celonis is best to be used on IT landscape which are stable, and it gets the most of benefits when processes are fragmented into different systems and hence more difficult to monitor/optimize.

Celonis Feature Ratings

Data Connection
9
Process Discovery
9
Visual Process Representation
8
Process Variants
8
Performance Metrics
8
Process Mining Algorithms
9
Root Cause Investigation
9
Process Optimization
8
What-if Analysis
8
Process Compliance and Audit
9