Dayforce HCM hero --- At ground zero!
Josh Morgan | TrustRadius Reviewer
October 22, 2019

Dayforce HCM hero --- At ground zero!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Dayforce

We are presently wrapping up implementation for Core HCM. We had a phased approach to our implementation which has been both a blessing and a curse. Dayforce has given us the best insight in to operational concerns that need both immediate and long-term attention.
  • Providing employees with the best visibility to their records.
  • Allows for a company to house the entire employee life-cycle electronically.
  • The reporting feature is very robust though can be challenging if one does not know the back-end for advanced purposes.
  • Effective dating can cause an issue when mass importing data.
  • Retro functionality when importing time during a prior pay period.
  • Working on streamlining our business practices.
  • Hopefully will see a reduction in the reliance of paper processes.
  • Hope to see a reduction in manual processes.
Dayforce as a whole is giving us a better eye of operational concerns.
The HCM is giving a 360 degree view that our company has never truly had.
Though there have been headaches, the application is giving us and our employees a greater mode of data integrity.
Dayforce allows for a high level of customization though it does require the company to be "brave" and think outside the box at times. No issue is too small but proper mind-mapping should occur.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
5
Reimbursement management
7
Approval workflow
8
Balance details
6
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
9
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8

Using Ceridian Dayforce

5000 - All aspect
14 - Full system implementation, system maintenance, general employee record maintenance
  • paying people correct - retro calculations
  • electronic benefit enrollments
  • redesigning org structure and developing business practices
  • onboarding
  • Recruitment
Uncertain about complete functionality at this time

Evaluating Ceridian Dayforce HCM and Competitors

Yes - Kronos Workforce and ADP Pay@Work
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
Uncertain; still need to further explore and understand the functionality of Dayforce.

Ceridian Dayforce HCM Implementation

Consistency in follow up from the Vendor; generally have to seek getting answers but the ICs want immediate responses from us as the Client.
Yes - 2/3 of employee population (limited WFM employees) going in Phase 1; remaining in Phase 2
Total implementation timeline = 7 months
Change management was a minor issue with the implementation
  • Communication with and from the IC team to ensure on the same page at times. (Tight timeline attributed to this)
  • Working through change management communication

Ceridian Dayforce HCM Support

The IC team appears to truly care about our organization and ensuring we have a good experience with Dayforce.
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Yes - It has been escalated.

Using Ceridian Dayforce HCM

Still uncertain about how our teams will accustom to using Dayforce
ProsCons
Like to use
Relatively simple
Well integrated
Consistent
Convenient
Lots to learn
  • General search
  • report writing
  • Navigating workflows
  • Functionality of all Silerlight screens