Chartbeat Review
July 26, 2017

Chartbeat Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

Chartbeat is being used by the analytics and digital teams to track how many users on are on the site at a time. One business problem it addresses is it lets us know how many users could be affected in the case of a site outage. If the number is high then we are typically more conservative about code pushes versus if the number is lower.
  • Top Pages - Chartbeat lets you know what pages on the website are being viewed the most.
  • Concurrents - Chartbeat tells you how many individual users are on your site.
  • Trends - Chartbeat will tell you what time of day is most popular for your particular website.
  • Chartbeat includes internals in its calculation which can be misleading sometimes.
  • Charbeat sometimes takes a couple of minutes to update.
  • Chartbeat tells you what device a user is on but I don't think it's 100% accurate.
  • Tells you what pages are most popular at a given time
  • Tells you what devices people are on which could sway your decision on making a mobile app or not
  • Tells you who is referring people to your site which would be great for advertisement ideas
Chartbeat is great because it gives you numbers fast. It can be left up on a screen all day and not touched and will still give you facts that you want or need about how many people are on the website at a given time. It is reliable and very easy to understand.
Chartbeat is well suited for a company that wants to know at a specific moment of time how many users are on the website. It is great to have up on a screen in the background of a room so people can glance at it whenever they want. It doesn't do a whole lot other than tell you the basic numbers.