Overall Satisfaction with Chartbeat
Our company uses Chartbeat to track trending online content that will translate to our other departments' use of promoting those stories or not.
- How many people are viewing a certain story
- Which stories we could follow up on
- What stories do well within the communities we serve
- Search function could be better at finding prior stories
- Seeing the specific social interactions a story is having
- It's provided perspective on our reach
- It's given clarity on what stories work or what doesn't work
- It's offered guidance on what we can do to promote content
It's fantastic to know what our readers are interacting with at a certain time, or what story is getting traction to open avenues to further story digging. It also allows us to step up promotion or post it more to get more traffic.
It's simple and easy to use as well as view statistics we need to use for traffic and growth. It is a great tool to also see which stories we could beef up if it's getting a lot of readers.
I haven't ventured too much into using it for analyzing engagement, but I am able to easily use the real-time function to see what is being interacted with the most at a certain point.
Concurrents definitely is something we look at to help organize the homepage and learn more about what is being selected by readers. It also shows us what old content may be resurfacing, signaling to us what else we can post online to fit the search.
Do you think Chartbeat delivers good value for the price?
Are you happy with Chartbeat's feature set?
Did Chartbeat live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chartbeat go as expected?
I wasn't involved with the implementation phase
Would you buy Chartbeat again?
I think Chartbeat works great at signaling what stories could be followed up on or what stories would be good to send out in a push alert if they're already doing well on social media. It is also great to see what stories continue to do well to continue pursuing that type of content.