Chartbeat

Chartbeat Reviews

Customer Verified
Top Rated

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-25 of 31)

Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Review Source
This has less-so been a make or break metric for us because we're primarily a podcast so we used Chartbeat mostly for social media posts but when we do use reader engagement metrics its' helpful to know how long readers stay on our page and if we have recurring readership because it's a good gauge on whether or not our content is not only being read but also enjoyed.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Chartbeat’s reader engagement metrics has influenced the type of content we publish by giving us data insights that we can use to make informed decisions on what to create next. A great example of this is content we've created around small town travel. We saw our first small town story take off on Chartbeat and so we decided to create another story. When that story took off, too we knew we were onto something. So, we continued to create additional small town destination content, paying attention to the concurrents and engaged time to help us measure success.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Reader loyalty lets us know when we're hitting our wheelhouse, or when we're dragging behind and need to pick up our game. Device type is somewhat useful in that it gives us a good idea of when something's askew (e.g., if we're usually at 60 percent mobile vs. 40 percent desktop, but today we're at 30 percent mobile, we could have a blind spot for something that needs our immediate attention). Concurrent users is a metric we use daily, repeatedly, for that real-time snapshot of how effective a story is.
July 27, 2021

Decent

Score 9 out of 10
Vetted Review
Verified User
Review Source
Using Chartbeat’s reader engagement metrics has influence the content we have published because we are able to target it to audiences that we already know read the content, thereby increasing the chance of its success. It has also helped develop the format of content in order to increase engaged time and recirculation rates.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We do look at reader loyalty and engaged time for stories, but concurrents and pageviews are what we still focus on mainly. We've also dedicated ourselves to improving traffic on mobile devices, and seeing what content does better there. The pandemic affected that, however, with many more people using mobile devices working from home and skewing numbers for the last 18 months. CTR is something we pay heavy attention to when we are doing A/B headline testing. It doesn't necessarily impact what we publish, but it does influence how we present it to readers.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our team watches how long visitors have viewed videos or other content elements to determine better content to embed or how to rearrage/edit articles and future articles.

We leverage popularity with a Chartbeat API to serve recirculation content based on what's most popular using Chartbeat metrics.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Use of Chartbeat's reader engagement metrics has not changed the type of content we publish on Tribune Publishing websites, but it did change how we look at that content and allowed us to measure and think of success differently. Plus, Chartbeat's beaconing approach just provides better engagement data in some cases.
Ariel Insua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Chartbeat provides a lot of metrics, combined with realtime [capabilities] this has a big impact on how we move content regarding user interactions. We use Chartbeat but not how our principal metrics provider. We use Google Analytics to do that, and mix outputs with Chartbeat and Piano to make new and more complex metrics.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We often look at the amount of new users, regular users and loyal readers to see how many people continue to visit our sites. This is useful for seeing how far our stories are reaching to audiences. We also utilise the engaged time metric to see how long people stay on our stories. This helps to see how engaging our content is to readers. Concurrents is the main metric we use to analyse our performance in real-time, and as mentioned previously this gives us insight into what's performing best at a given time.

What is Chartbeat?

Chartbeat, a content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged.

The vendor boasts Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, and robust reporting, to help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. Chartbeat offers a Mobile app, Slack integration, spike alerts, and flexible API, so that users can always be ready to take action with data at their fingertips.


Chartbeat Features

  • Supported: Real-time and historical analytics dashboards
  • Supported: Headline Testing
  • Supported: Image Testing
  • Supported: Reporting Tools
  • Supported: Raw Data Pipeline

Chartbeat Screenshots

Big Board: A favorite in newsrooms all over the world, our leaderboard-style visualization shows your top stories on your biggest, baddest screen.Real-time dashboard: Understand how your audience is connecting with your content in the moment – across platforms, channels, and devices – so you can act to optimize when trends happen.Historical Dashboard: Intuitively assess content performance, KPIs, and valuable trends over the long term.Heads Up Display: Know which homepage articles are your top performers, how stories are trending up or down in traffic, and how far visitors are scrolling down the page. Adapt the user experience accordingly, all in your normal workflow.Video Dashboard: Grasp how your video content captures viewer attention so you can capitalize on distribution opportunities.

Chartbeat Downloadables

Chartbeat Competitors

Chartbeat Pricing

Chartbeat Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll

Frequently Asked Questions

What is Chartbeat?

Chartbeat provides real-time web analytics, but is specifically designed for magazine and newspaper publishers making the switch from print to digital. The product tracks where traffic is coming from and helps maximize traffic and engagement.

What is Chartbeat's best feature?

Reviewers rate Usability highest, with a score of 8.7.

Who uses Chartbeat?

The most common users of Chartbeat are from Enterprises and the Online Media industry.